Privacy Policy
​At Abbey EPOS, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our services. By using our website, you agree to the terms of this policy.
1. Information We Collect
We may collect the following types of personal information: 1.1. Personal Details: Name, email address, phone number, and billing/shipping address provided when you make a purchase or contact us. 1.2. Payment Information: Payment details such as credit card information, securely processed by third-party payment providers. 1.3. Account Information: Login credentials and account preferences for users who create accounts on our website. 1.4. Technical Data: IP address, browser type, device information, and usage data collected through cookies and analytics tools. 1.5. Communication Records: Messages or inquiries sent to us via email, contact forms, or other communication methods.
2. How We Use Your Information
We use your personal information to: 2.1. Process and fulfill orders, including delivery and payment processing. 2.2. Provide customer support and respond to inquiries. 2.3. Improve our website, products, and services through analytics and user feedback. 2.4. Send updates, promotional offers, or other marketing communications (with your consent). 2.5. Comply with legal obligations and enforce our terms and conditions.
3. How We Protect Your Information
3.1. We implement industry-standard security measures to safeguard your personal information from unauthorized access, disclosure, or misuse. 3.2. Payment information is processed securely through trusted third-party payment gateways and is not stored on our servers. 3.3. Access to your personal data is restricted to authorized personnel only.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with: 4.1. Service Providers: Trusted third parties who assist us in operating our business, such as payment processors, delivery companies, and IT service providers. 4.2. Legal Compliance: Authorities if required by law or to protect our legal rights. 4.3. Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owner.
5. Cookies and Tracking Technologies
5.1. We use cookies and similar technologies to enhance your browsing experience, analyze website usage, and personalize content. 5.2. You can manage your cookie preferences through your browser settings. However, disabling cookies may affect website functionality.
6. Your Rights
You have the following rights regarding your personal data: 6.1. Access: Request access to the personal data we hold about you. 6.2. Correction: Request correction of inaccurate or incomplete data. 6.3. Deletion: Request deletion of your personal data, subject to legal or contractual obligations. 6.4. Objection: Object to the processing of your personal data for direct marketing or other purposes. 6.5. Data Portability: Request a copy of your data in a structured, commonly used format. To exercise your rights, please contact us using the details provided below.
7. Retention of Information
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before sharing your data.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our website signifies your acceptance of the updated policy.
10. Contact Us
For questions or concerns about this Privacy Policy, please contact us at:
Email: sales@abbeyepos.co.uk
Phone: 01626 202502
Address: 13 - 15 Oakford, Kingsteignton, Devon, TQ12 3EQ
Thank you for trusting Abbey EPOS. Your privacy matters to us.