Terms & Conditions
Welcome to Abbey EPOS! By using our website and purchasing our products or services, you agree to the following terms and conditions. Please read them carefully before placing an order. If you have any questions, feel free to contact us.
1. General Information
​
1.1. These terms and conditions govern all use of the Abbey EPOS website and any purchases made through it. 1.2. Abbey EPOS reserves the right to update or modify these terms at any time without prior notice. Changes will be effective immediately upon being posted on the website.
​
2. Products and Services
​
2.1. Abbey EPOS provides electronic point-of-sale (EPOS) systems, software, and related services for retail businesses. 2.2. All product descriptions, images, and specifications are intended to be accurate, but we cannot guarantee they are error-free. Please contact us for clarification if needed. 2.3. All products are subject to availability. If a product is unavailable after you place an order, we will notify you and offer an alternative or refund.
​
3. Pricing and Payment
​
3.1. All prices listed on our website are in GBP and include applicable taxes unless otherwise stated. 3.2. We reserve the right to adjust prices at any time without prior notice, but orders already placed will not be affected. 3.3. Payment must be made in full at the time of purchase using the payment methods provided on our website. 3.4. For subscription-based services, recurring payments will be billed according to the terms outlined during checkout.
​
4. Orders and Delivery
​
4.1. By placing an order, you confirm that all information provided is accurate and complete. 4.2. We aim to dispatch orders promptly. Delivery times may vary depending on location and availability. 4.3. Abbey EPOS is not liable for delays caused by third-party couriers or events beyond our control. 4.4. Risk of loss or damage to the products passes to you upon delivery.
​
5. Returns and Refunds
​
5.1. If you are not satisfied with your purchase, you may request a return or refund within 14 days of receiving the product, provided it is in its original condition and packaging. 5.2. Custom or bespoke orders are non-refundable unless defective. 5.3. To initiate a return or refund, please contact our customer support team. Approved refunds will be processed within 14 days.
​
6. Warranty
​
6.1. Our EPOS systems come with a 12 month warranty covering manufacturing defects. 6.2. The warranty does not cover damages caused by misuse, unauthorized repairs, or normal wear and tear. 6.3. For warranty claims, please contact us with proof of purchase and details of the issue.
​
7. Software and Licensing
​
7.1. Software provided with our EPOS systems is licensed, not sold, and is subject to the terms of the end-user license agreement (EULA). 7.2. Unauthorized reproduction, distribution, or modification of the software is prohibited.
​
8. Limitation of Liability
​
8.1. Abbey EPOS is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services. 8.2. Our total liability for any claim shall not exceed the amount paid for the product or service in question.
​
9. Intellectual Property
​
9.1. All content on our website, including text, images, logos, and designs, is the property of Abbey EPOS and protected by copyright laws. 9.2. Unauthorized use of our intellectual property is prohibited.
​
10. Governing Law
​
10.1. These terms and conditions are governed by and construed in accordance with the laws of England and Wales. 10.2. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of England and Wales.
​
11. Contact Information
​
For any questions or concerns regarding these terms and conditions, please contact us at:
Email: sales@abbeyepos.co.uk
Phone: 01626 202502
Address: 13 - 15 Oakford, Kingsteignton, Devon, TQ12 3EQ
Thank you for choosing Abbey EPOS. We look forward to helping you transform your business!